Refund policy

ALL SALES ARE FINAL.

ALL PRE-ORDER SALES ARE FINAL. NO REFUNDS!

If you are requesting a cancelation within 24 hours of purchase, you may be eligible for a full refund.
Cancelations made after 24hrs may be subject to 30% non-refundable fee.

Orders are not transferrable to third parties.
Big Ultra Reserves the Right to Cancel or Refuse Service.